The Business Case for Second Chance Hiring: A Midas Owner's Perspective

Mark Smith, Owner, Midas of Richmond. Image source: LinkedIn.

For Mark Smith, owner of six Midas locations across central Virginia, second chance hiring isn’t a charitable act – it’s smart business. With nearly three decades of experience, Smith has built a thriving company, in part by recognizing the potential in individuals who have faced the challenges of incarceration. His story highlights how giving people a second chance can foster loyalty, reduce turnover, and strengthen both businesses and communities. 

Seeing Potential Beyond Mistakes 

Smith's approach to second chance hiring is refreshingly straightforward.  

“I don’t really look at it as a second chance,” said Smith. “People make mistakes. That’s part of growing up. That’s part of living.”  

Instead of judging candidates by their past, he focuses on their potential, skills and determination to succeed. For Smith, hiring individuals with a criminal record has resulted in dedicated employees who often outperform their peers. 

Creating Opportunities for Growth 

At Midas, the opportunities for growth are abundant. Employees can start as technicians or apprentices and work their way up to management roles. Smith has seen firsthand how employees, including those with felony convictions, excel when given a chance. One employee was incarcerated but returned to work at Midas after being released, with Smith’s full support. Their journey exemplifies the transformative power of a workplace that values resilience and dedication. 

A Level Playing Field 

Rather than offering specialized programs for second chance employees, Smith treats all his workers the same. He believes in creating an environment where everyone has the opportunity to grow, regardless of their past.  

“Once we decide to bring you into our company, it’s up to you and me to figure it out from there,” said Smith.  

This inclusive mindset has fostered a strong, loyal workforce for Smith. 

A Model for Other Employers 

Smith encourages other business owners to explore second chance hiring through organizations like Virginia Consensus. Each year, 600,000 men and women are released from jail, facing a 27% unemployment rate, according to the U.S. Chamber of Commerce.  

For industries facing worker shortages, second chance hiring opens up a vast, often-overlooked talent pool. Additionally, it benefits local economies and reduces recidivism by providing stable employment. 

“Virginia Consensus works hard to build bridges between need and opportunity,” said Smith. “It’s a simple solution. If we put our heads together, we can figure it out.” 

Second chance hiring is not only a moral decision but a practical one. Businesses gain reliable employees, individuals gain renewed purpose, and communities grow stronger. For Smith, the decision is clear: “Businesses everywhere need employees, and as an employer, being open to second chance hiring is an obvious choice.” 

By embracing second chance hiring, companies can contribute to a more inclusive economy while enhancing their own success. Consider following Smith’s lead – your next great employee could be one second chance away. 

Midas of Richmond Scott’s Addition Location. Image source: Baskerville